Client Stories

$517,037.03 TOTAL L.A.D.W.P. REFUNDS TO OUR CLIENTS SINCE 2015!

Aug 27, 2017 |
Want Your Money Back?

$517,037.03 TOTAL L.A.D.W.P. REFUNDS TO OUR CLIENTS SINCE 2015! "I would give no stars if possible. Also wish there wasn't a monopoly on the lights, water and sewer in Los Angeles. I've asked for and completed all paperwork requesting a full audit on my account and was told it would take 90 days; 120 days … read more

Utility Auditing And Association Management: Working Together To Build A Better Community

Jul 24, 2017 |
Reducing Utility Dudget

Utility Auditing And Association Management:  Hidden Canyon Homeowners Association   Working Together To Build A Better Community:   The Hidden Canyon Homeowners Association, located in Westlake Village, California, consists of 648 homes with 3 pools and 3 spas.  Sarah Zemer of Ross Morgan & Company, Inc. contacted Pacific Utility Audit in 2016 to find out … read more

Utilities: Are You Paying Too Much?

Dec 28, 2016 |
Paying Too Much For Utilities

Utilities:  Are You Paying Too Much? According to the U.S. Department of Energy, a utility audit is a formal review of a house's energy use that provides recommendations for energy-efficiency measures such as weather-striping, caulking and insulation.  But a different type of utility audit examines your utility use and whether you are being overcharged for … read more

Why Associations Should Do It All: Utility Audits, Energy Audits, Conservation, Equipment Upgrades, Retrofitting, Rebates and Brokering…But In The Right Order!

Aug 14, 2016 |

  Why Associations Should Do It All:      Utility Audits, Energy Audits, Conservation, Equipment Upgrades, Retrofitting, Rebates and Brokering … But In The Right Order!     WHY IT IS IMPORTANT TO DO ALL IN THE RIGHT ORDER!   You do not want to do energy audits, conservation, retrofitting, equipment upgrades, rebates or brokering … read more

$354,886.55: L.A.D.W.P. REFUNDS TO OUR CLIENTS FOR 2015!

Feb 25, 2016 |

$354,886.55 TOTAL L.A.D.W.P. REFUNDS TO OUR CLIENTS FOR 2015!   "The Los Angeles Department of Water and Power doesn't expect to completely work through problems associated with a new computer billing system that resulted in revenue shortfalls until year end", according to The Bond Buyer on February 25th, 2016.   Since the Los Angeles Department … read more

L.A. D.W.P. Reimburses $231,473.54 to Multiple Associations!

Sep 22, 2015 |

L.A.D.W.P. Reimburses $231,473.54  to Multiple Associations!   Since the Los Angeles Department of Water and Power introduced its new billing system in the fall of 2013, there have been numerous delayed bills, rebills, estimated bills and incorrect bills.  At the present time, these billing problems are still ongoing, with D.W.P. trying to shift the blame … read more

Utility Horror Tales…. “There are more frightening things than goblins and ghouls”

Sep 22, 2015 |

Utility Horror Tales… "There are more frightening things than goblins and ghouls" In light of the upcoming Halloween season…. the following stories are just a few of the more horrific tales from the company files.  Since 1989 we have seen the utility companies misread, misbill, miscalculate, mispring, miscount, mistake, misconstrue, misinform, misguide and mismanage – … read more

The Phantom Water Meter

Nov 4, 2014 |

The Phantom Water Meter   An association once called upon Pacific Utility Audit with a strange problem: They had paid 10 monthly water bills for years without being able to track down each water meter on their property.   A community board member spent hours of his free time trying to find the elusive water … read more

The Dangers of Do-It-Yourself Utility Auditing

Sep 1, 2014 |

The Dangers of Do-It-Yourself Utility Auditing You’d think that finding utility overcharges would be simple enough — just take a close look at your HOA or business’s utility bills, right?   Not exactly. Do-it-yourself (DIY) utility auditing can backfire if you don’t know what you’re doing, as one property manager learned the hard way.   … read more