Industry Trends

STOP Throwing Money Away On Utility Bills!

Dec 25, 2016 |

STOP Throwing Money Away on Utility Bills!   Believe it or not, the vast majority of associations and businesses pay their utility bills largely by guesswork.  Since these services are essential to operations, most people pay the utility bills without question.  In so doing, you are probably paying considerably more than you should!  This fiscal carelessness … read more

Managers: Utility Rate Increases for 2017 Budgets!!

Aug 15, 2016 |

Managers:  Utility Rate Increases For 2017 Budgets!!             Board members and homeowners look to community managers for professional guidance on managing their associations for long-term sustainability and sound economic advice.  As October, 2016 approaches, it is budget review and approval time for most businesses and associations.   To help you … read more

Why Associations Should Do It All: Utility Audits, Energy Audits, Conservation, Equipment Upgrades, Retrofitting, Rebates and Brokering…But In The Right Order!

Aug 14, 2016 |

  Why Associations Should Do It All:      Utility Audits, Energy Audits, Conservation, Equipment Upgrades, Retrofitting, Rebates and Brokering … But In The Right Order!     WHY IT IS IMPORTANT TO DO ALL IN THE RIGHT ORDER!   You do not want to do energy audits, conservation, retrofitting, equipment upgrades, rebates or brokering … read more

TOP TEN UTILITY BILLING MISTAKES!

Aug 14, 2016 |

  TOP TEN UTILITY BILLING MISTAKES:         1.     Incorrect Rate Schedules   2.     Sewer Fees For Irrigation Water   3.     Misread Meters   4.     Misplaced Decimal Points   5.     Charges for Non-Existing Equipment   6.     Incorrectly Applied Utility Taxes   7.     Miscalibrated Meters   8.     High Estimated Meter Reads   9.   … read more

Utility Companies Make Mistakes – Why?

Feb 26, 2016 |

UTILITY COMPANIES MAKE MISTAKES –     Lack of Expertise – Employees not up to date on all changes, new rates, data input errors, employee turnover, etc.   Too Small Staff & Budget – Too many projects, inadequate personnel to cover service area and number of customers and calls, cannot read meters every month, etc. … read more

$354,886.55: L.A.D.W.P. REFUNDS TO OUR CLIENTS FOR 2015!

Feb 25, 2016 |

$354,886.55 TOTAL L.A.D.W.P. REFUNDS TO OUR CLIENTS FOR 2015!   "The Los Angeles Department of Water and Power doesn't expect to completely work through problems associated with a new computer billing system that resulted in revenue shortfalls until year end", according to The Bond Buyer on February 25th, 2016.   Since the Los Angeles Department … read more

FEDERAL AND STATE REGULATION OF UTILITY COMPANIES: FACT VERSUS MYTH

Feb 22, 2016 |

Federal and State Regulation of Utility Companies:  Facts Versus Myths   If you answered “TRUE” to any of these statements, you could be throwing money away each month when you pay your telephone and utility bills! The truth of the matter is that utility billing errors are widespread.  In addition, the vast majority of utility … read more

COMMON-AREA UTILITY BILLS: 2015 LEGISLATIVE RECAP AND 2016 INITIATIVES

Feb 22, 2016 |

COMMON-AREA UTILITY BILLS:  2015 LEGISLATIVE RECAP AND 2016 INITIATIVES:   In 2015, the theme of the year was water conservation, especially concerning common interest developments.  Here is a quick recap of 2015 laws pertaining to common-area utilities:   ASSEMBLY BILL 349 (Gonzalez): This bill was signed into law in 2015, and makes void and unenforceable … read more

L.A. D.W.P. Reimburses $231,473.54 to Multiple Associations!

Sep 22, 2015 |

L.A.D.W.P. Reimburses $231,473.54  to Multiple Associations!   Since the Los Angeles Department of Water and Power introduced its new billing system in the fall of 2013, there have been numerous delayed bills, rebills, estimated bills and incorrect bills.  At the present time, these billing problems are still ongoing, with D.W.P. trying to shift the blame … read more

Sub-metering and L.A.D.W.P.: What You Don’t Know Could Cost You

May 20, 2015 |

Sub-metering and L.A.D.W.P.:  What You Don't Know Could Cost You In the past, residents were not responsible for utility costs.  The typical resident would only be responsible for paying rent and could use an unlimited amount of utilities.  This has caught the attention of regulators, environmentalists and property owners and has resulted in a dramatic … read more