The Lighter Side

Utility Companies Make Mistakes – Why?

Feb 26, 2016 |

UTILITY COMPANIES MAKE MISTAKES –     Lack of Expertise – Employees not up to date on all changes, new rates, data input errors, employee turnover, etc.   Too Small Staff & Budget – Too many projects, inadequate personnel to cover service area and number of customers and calls, cannot read meters every month, etc. … read more

Utility Horror Tales…. “There are more frightening things than goblins and ghouls”

Sep 22, 2015 |

Utility Horror Tales… "There are more frightening things than goblins and ghouls" In light of the upcoming Halloween season…. the following stories are just a few of the more horrific tales from the company files.  Since 1989 we have seen the utility companies misread, misbill, miscalculate, mispring, miscount, mistake, misconstrue, misinform, misguide and mismanage – … read more

There’s Gold in Your Utility Bills!

Feb 1, 2015 |

There's Gold in Your Association's Utility Bills!        By;  Erin Kelly As a prior property manager, I approved approximately two dozen bills daily! Of these bills, the majority were almost always utility bills.   Trying to intelligently decipher and understand a utility bill is like trying to read Latin when you don't have a  translation … read more

The Phantom Water Meter

Nov 4, 2014 |

The Phantom Water Meter   An association once called upon Pacific Utility Audit with a strange problem: They had paid 10 monthly water bills for years without being able to track down each water meter on their property.   A community board member spent hours of his free time trying to find the elusive water … read more

The Dangers of DIY (Do-It-Yourself) Utility Auditing

Sep 1, 2014 |
DIY Utility Audits Can Cost Your Money!

The Dangers of DIY (Do-It-Yourself) Utility Auditing You’d think that finding utility overcharges would be simple enough — just take a close look at your HOA or business’s utility bills, right?   Not exactly. Do-it-yourself (DIY) utility auditing can backfire if you don’t know what you’re doing, as one property manager learned the hard way. … read more