Company News

Utility Companies Make Mistakes – Why?

Feb 26, 2016 |

UTILITY COMPANIES MAKE MISTAKES –     Lack of Expertise – Employees not up to date on all changes, new rates, data input errors, employee turnover, etc.   Too Small Staff & Budget – Too many projects, inadequate personnel to cover service area and number of customers and calls, cannot read meters every month, etc. … read more

$354,886.55: L.A.D.W.P. REFUNDS TO OUR CLIENTS FOR 2015!

Feb 25, 2016 |

$354,886.55 TOTAL L.A.D.W.P. REFUNDS TO OUR CLIENTS FOR 2015!   "The Los Angeles Department of Water and Power doesn't expect to completely work through problems associated with a new computer billing system that resulted in revenue shortfalls until year end", according to The Bond Buyer on February 25th, 2016.   Since the Los Angeles Department … read more

FEDERAL AND STATE REGULATION OF UTILITY COMPANIES: FACT VERSUS MYTH

Feb 22, 2016 |

Federal and State Regulation of Utility Companies:  Facts Versus Myths   If you answered “TRUE” to any of these statements, you could be throwing money away each month when you pay your telephone and utility bills! The truth of the matter is that utility billing errors are widespread.  In addition, the vast majority of utility … read more

COMMON QUESTIONS AND ANSWERS REGARDING UTILITY AUDITS

Feb 22, 2016 |

  Common Questions Regarding Utility Audits   According to the U.S. Department of Energy, a utility audit is a formal review of a house’s energy use that provides recommendations for energy-efficiency measures such as weather-stripping, caulking and insulation.  But a different type of utility audit examines your utility use and whether you are being overcharged.  … read more

COMMON-AREA UTILITY BILLS: 2015 LEGISLATIVE RECAP AND 2016 INITIATIVES

Feb 22, 2016 |

COMMON-AREA UTILITY BILLS:  2015 LEGISLATIVE RECAP AND 2016 INITIATIVES:   In 2015, the theme of the year was water conservation, especially concerning common interest developments.  Here is a quick recap of 2015 laws pertaining to common-area utilities:   ASSEMBLY BILL 349 (Gonzalez): This bill was signed into law in 2015, and makes void and unenforceable … read more

L.A. D.W.P. Reimburses $231,473.54 to Multiple Associations!

Sep 22, 2015 |

L.A.D.W.P. Reimburses $231,473.54  to Multiple Associations!   Since the Los Angeles Department of Water and Power introduced its new billing system in the fall of 2013, there have been numerous delayed bills, rebills, estimated bills and incorrect bills.  At the present time, these billing problems are still ongoing, with D.W.P. trying to shift the blame … read more

Utility Horror Tales…. “There are more frightening things than goblins and ghouls”

Sep 22, 2015 |

Utility Horror Tales… "There are more frightening things than goblins and ghouls" In light of the upcoming Halloween season…. the following stories are just a few of the more horrific tales from the company files.  Since 1989 we have seen the utility companies misread, misbill, miscalculate, mispring, miscount, mistake, misconstrue, misinform, misguide and mismanage – … read more

How To Reduce Your Water Expenses WITHOUT Reducing Your Water Use!!!

Sep 21, 2015 |

How To Reduce Your Water Expenses WITHOUT Reducing Your Water Use!!!     During the drought in the early 90’s, water became a commodity for the first time in history, and the cost of water soared, and these water prices have remained high long after that drought was over.  Then, recycling of trash became mandatory … read more

Utility Audits: Why You WANT Future Utility Savings!

Sep 21, 2015 |

Utility Audits:  Why You WANT Future Utility Savings! Often, there are cheaper utility rate schedules available for your utilities than the one you are currently being billed on!  Your utility provider is under no obligation to make sure you have the best rate for your needs and they have no financial incentive to do so!  … read more

Sub-metering and L.A.D.W.P.: What You Don’t Know Could Cost You

May 20, 2015 |

Sub-metering and L.A.D.W.P.:  What You Don't Know Could Cost You In the past, residents were not responsible for utility costs.  The typical resident would only be responsible for paying rent and could use an unlimited amount of utilities.  This has caught the attention of regulators, environmentalists and property owners and has resulted in a dramatic … read more